Thursday, March 19, 2015

How To Do Active Directory Password Reset

By Zelma Hurley


Businesses nowadays have become reliant on computers. Most of the tasks that the employees need to perform are done on the computer. As it is, employees are get their own work station to make out possible for them to perform the tasks that they have to get done every time.

Work stations like these have to be protected with pass-codes though. This is important especially since these computers may be used towards gathering pertinent data. It is when people actually forget these security codes that problems arise. Good thing there are solutions like Active Directory Password Reset that you can use.

Issues like these are often being handled by technician that the company has employed. There are specific hep desk centers in the premises that employees have to call and refer to every time an issue like this pops up. Part of their routine is to ensure that no employee is locked out of his work station.

One of the downsides of referring to the help desks every time though is that the length of time that it would take them to fix this issue may take a little longer. Often, they have to do a step by step process to resolve the problem. Tickets are often created and in most cases, turnaround time is 24 hours.

Businesses have to find the right solution though that would resolve this issue in a much faster manner. Them is of essence for these kinds of operations and it matters that passcode resets have to be done in such a way where they would take less time. This ensures that downtime is limited to a few minutes only and losses are prevented.

Firms should aim at making it possible for their employees to reset their passwords through self service methods. This is done through using the windows active directory. This would mean that they do not need to call the helpdesk. No ticket is necessary. Reset is done at a shorter time.

It has been found out the many of the technical issues that employees tend to send to help desk involved resetting passwords. Losing their login information often constitutes majority of the work that the technicians have to attend to. With a self-help option though, these numbers can be significantly reduced.

A very effective self-help that people can go for is to access the active windows directory. This is for those people who are using computers running under Windows operating system. Pressing Ctrl+Alt+Del keys will pull up the directory screen. Here, a choice to reset the password is going to be found. Often, this solves the issue.

In the event of domain users who got locked out of the computer, a different option may be available for them. For instance, they may be asked to provide answers to certain validation questions. This ensures that them and only them can be allowed to log in on the computer since they are the ones who know the right answers.

These tools are available these days either paid or for free. Of course, paid ones would have better features. Do check their free trial versions first trough before you sign up. Then, you are sure that what you get is indeed the right solution for your business needs.




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